Frequently asked questions
How long does it take to process my order?
Orders are typically processed within 2–3 business days. Each magnet is hand-cut and made with care, but we work quickly to get your order out. Shipping time depends on the method you choose at checkout, but most orders arrive within a few business days after processing.
Can I order fewer than 9 custom magnets?
At this time, personalized magnets are only available in sets of 9.
Do you ship internationally?
Currently, we only ship within the United States.
Where are your products made?
Our products are made in the USA.
Do you offer bulk order discounts?
We do! Please check out our Wholesale Contact Form or email us directly at hello@forkeeps.us
What is your return policy?
We stand by the quality of our products. If you receive a defective item or if there is an error with your order, contact us within 14 days of receipt. We will be sure to make it right.
How can I contact customer support?
You can reach us anytime through the contact form on our website or by emailing hello@forkeeps.us. We respond to most inquiries within24–48 hours.
What if I need to make edits to my order?
Please contact us right away. We often start processing orders the same day, so double-check your photos and shipping information before placing an order. While we’ll do our best, changes cannot be guaranteed once production begins.